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Correspondence for Information Only
Managers' Reports
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Resolution to Meet in Closed Session
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For Information Only

Status Report on Wrongdoing Hotline

Presented To: Audit Committee
Presented: Tuesday, Jun 20, 2017
Report Date: Thursday, May 25, 2017
Type: Correspondence for Information Only

Signed By

Auditor General
Ron Foster
Auditor General
Digitally Signed May 25, 17


For Information Only

Relationship to the Strategic Plan / Health Impact Assessment

This report relates to the priority of "Responsive, Fiscally Prudent, Open Governance" as outlined in 2015-2018 Corporate Strategic Plan.

Report Summary

Issue: Residents and/or staff have filed complaints to the wrongdoing hotline.

Rule: In accordance with our priority of "Open Governance", complaints need to be properly investigated.

Analysis: Our analysis identified a higher than anticipated volume of complaints due to some confusion about the purpose of the Wrongdoing Hotline.

Conclusion: Approximately ten percent of the 80 complaints required investigations to be conducted. Eight of these investigations resulted in actions being taken to improve future compliance with CGS policies.

Financial Implications

No financial implication.