hide/show menu
Return to Table of Contents | Print | Version fran├žaise | Close Window

Presentations
Correspondence for Information Only
Managers' Reports
Addendum
 
Civic Petitions
 
Question Period and Announcements
 
Notices of Motion
 
Resolution to Meet in Closed Session
 
Recess
 
Matters Arising from the Closed Session
 
Adjournment
 
Meeting Quick Pick

For Information Only

Status Report on Wrongdoing Hotline



Presented To: Audit Committee
Presented: Tuesday, Jun 20, 2017
Report Date: Thursday, May 25, 2017
Type: Correspondence for Information Only



Signed By

Auditor General
Ron Foster
Auditor General
Digitally Signed May 25, 17

Resolution

For Information Only

Finance Implications

No financial implications.

Relationship to the Strategic Plan / Health Impact Assessment

This report relates to the priority of "Responsive, Fiscally Prudent, Open Governance" as outlined in 2015-2018 Corporate Strategic Plan.

Report Summary

Issue: Residents and/or staff have filed complaints to the wrongdoing hotline.

Rule: In accordance with our priority of "Open Governance", complaints need to be properly investigated.

Analysis: Our analysis identified a higher than anticipated volume of complaints due to some confusion about the purpose of the Wrongdoing Hotline.

Conclusion: Approximately ten percent of the 80 complaints required investigations to be conducted. Eight of these investigations resulted in actions being taken to improve future compliance with CGS policies.

Financial Implications

No financial implication.